Machine down because of an encoder?We get you back into production.
A fast service for obsolete encoders, compatible equivalents and critical spares. Find the replacement, get the compatibility confirmation, restart.
ITALSENSOR · Optical encoders since 1976 · real stock, direct support
How we save you from downtime
Three things, done fast
We find the equivalent
Out-of-production or other-brand encoder: the tool finds the compatible Italsensor replacement, by form and function.
Shipped in 48h
Critical in-stock spares ready to go: your line doesn't sit idle for weeks.
Tailored when needed
Flange, shaft and connector adapted to your machine when the exact drop-in no longer exists.
Does this sound familiar?
When you need Rescue
Encoder out of production
The original model is no longer available. We give you the compatible equivalent, in stock.
Brand off the market
The maker is gone or discontinued the line: we rebuild the replacement by form and function.
Original lead time too long
The original exists but takes weeks. The in-stock spare ships much sooner.
Old machine or retrofit
Decades-old plant: we find the encoder that interfaces with what you already have.
The Rescue engine
Got an encoder to replace? Search it.
Enter brand and model (even out of production): we propose the Italsensor replacement with a point-by-point comparison.
- Tecnologia
- IncrementaleIncrementale
- Formato corpo
- Ø60Ø58
- Risoluzione
- 10.000 PPR20.000 PPR
- Interfaccia
- Line DriverLine Driver
Illustrative example. Open the tool for your real search.
From the call to the shipment
How it works
Send us the model
Code, photo or specs of the stopped encoder — even if you no longer know which model it is.
We find the equivalent
The tool and our technical office identify the compatible replacement.
We confirm
Check of flange, shaft, connector and electrical levels. No surprises.
We ship in 48h
In stock it leaves right away; tailored, we give you the real lead time. Restart.
FAQ
Answers before you call
- Is the equivalent identical to the original?
- We aim for compatibility by form, function and interface: flange, shaft, power supply and signals. When an exact drop-in doesn't exist, we adapt flange, shaft or connector. We confirm every point before shipping.
- What if I no longer know the brand and model?
- A photo of the nameplate, the code if legible, or the machine specs are enough: our technical office traces the model and its equivalent.
- Which brands do you replace?
- The major industrial encoder brands, including out-of-production or discontinued ones. Send us your part number — we'll check the equivalent.
- How long does it take?
- For in-stock spares shipping is fast (typically within 48h of confirmation). For tailored adaptations we give you the real lead time at quotation.
- What warranty do I get?
- Italsensor encoders are covered by warranty and you receive the documented compatibility check. Technical support stays available after purchase too.
- Can I talk directly to a technician?
- Yes — direct technical support, no call center: +39 0121 502 293 or support@italsensor.com.
Indicative lead time for in-stock spares, confirmed at quotation.
Is the machine down right now?
Contact us and we'll tell you straight away which spare it is and when it ships.
Contact us nowHave ready: encoder part number, nameplate photo, machine make and model.